Cognizant (Data+)

Telstra – Next Gen Partner Payments (NGPP)

• Led a 6-person Business-As-Usual (BAU) analytics delivery team for a major telecommunications client (Telstra), ensuring 100% SLA compliance for high-volume financial data products.
• Engineered end-to-end data pipelines for the Next Gen Partner Payments (NGPP) system, delivering a verified 85% reduction in runtime and increasing system reliability.
• Collaborated with Finance and Product stakeholders to translate complex data exceptions into actionable insights, driving revenue recovery and process transparency.
• Established data governance protocols and audit-ready reporting standards to ensure data integrity across the enterprise analytics lifecycle.

Cognizant (Data+)

• Joined as Graduate Analyst, promoted to Programmer Analyst after 3 months of intensive SQL and Power BI training.
• Designed and deployed executive-level Power BI dashboards to monitor resource utilization and financial data integration.
• Developed complex SQL-based data models to link disparate datasets, providing the foundational architecture for enterprise-level reporting.
• Performed Root Cause Analysis (RCA) for data discrepancies, significantly reducing reporting errors and improving stakeholder trust in data products.